Please read these Terms of Service ("Terms") carefully before using the website friendlyearthpet.com (the "Site") operated by Friendly Earth Pet ("we," "us," or "our"). By accessing or using our Site, you agree to be bound by these Terms. If you disagree with any part of the Terms, you may not access the Site.
Quick Summary
- By using our site, you agree to these terms
- Digital products are delivered instantly via email
- All sales of digital products are final (no refunds)
- Content is for educational purposes, not veterinary advice
- We respect your intellectual property rights
1. Use of the Site
Eligibility
By using this Site, you represent and warrant that:
- You are at least 18 years of age, or
- You are the age of majority in your jurisdiction with parental/guardian consent, and
- You have the legal capacity to enter into a binding contract
Account Registration
When you create an account with us, you must provide accurate, complete, and current information. You are responsible for:
- Maintaining the confidentiality of your account credentials
- All activities that occur under your account
- Notifying us immediately of any unauthorized use
Prohibited Uses
You agree not to use the Site for any unlawful purpose or to:
- Violate any applicable local, state, national, or international law
- Impersonate any person or entity
- Interfere with or disrupt the Site or servers
- Attempt to gain unauthorized access to any portion of the Site
- Use any robot, spider, or automated means to access the Site
- Harvest or collect email addresses or other contact information
2. Products and Services
Digital Products
Friendly Earth Pet sells digital products including but not limited to:
- E-books and digital guides
- Printable checklists and worksheets
- Educational resources
All digital products are delivered electronically via email or direct download upon successful payment. You will receive access instructions at the email address provided during checkout.
Product Descriptions
We make every effort to display as accurately as possible the descriptions, features, and specifications of our products. However, we do not warrant that product descriptions or other content on the Site are accurate, complete, reliable, current, or error-free.
Educational Purpose Disclaimer
Important: The content provided on this Site and in our digital products is for educational and informational purposes only. It is not intended to be a substitute for professional veterinary advice, diagnosis, or treatment. Always seek the advice of your veterinarian with any questions you may have regarding your pet's health.
3. Pricing and Payment
Pricing
All prices are listed in U.S. Dollars (USD) unless otherwise noted. Prices are subject to change without notice. The price charged for a product will be the price in effect at the time the order is placed.
Payment Processing
All payments are processed securely through Stripe, our third-party payment processor. By making a purchase, you agree to Stripe's Terms of Service and Privacy Policy. We do not store your complete credit card information on our servers.
Accepted Payment Methods
We accept major credit cards (Visa, MasterCard, American Express, Discover) and other payment methods as displayed at checkout. Payment must be received in full before digital products are delivered.
Sales Tax
Sales tax will be applied to purchases as required by applicable law based on your shipping/billing address.
4. Refund and Return Policy
Digital Products
Due to the digital nature of our products, all sales are final. We do not offer refunds, exchanges, or returns for digital products once they have been delivered.
However, if you experience technical issues preventing access to your purchased digital product, please contact us at hello@friendlyearthpet.com within 7 days of purchase, and we will work to resolve the issue.
Physical Products (if applicable)
If we offer physical products in the future, those will be subject to a separate return policy posted on the product page at the time of purchase.
5. Intellectual Property Rights
Our Content
The Site and its original content, features, and functionality are and will remain the exclusive property of Friendly Earth Pet and its licensors. Our content includes but is not limited to:
- Text, graphics, logos, and images
- Digital products and downloadable materials
- Blog articles and educational content
- Website design and code
These materials are protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the material on our Site without our prior written consent.
Your License
When you purchase a digital product, you are granted a personal, non-exclusive, non-transferable license to use the product for your own personal, non-commercial use. This license does not include:
- Reselling or redistributing the content
- Sharing files with others who have not purchased
- Using content for commercial purposes without permission
- Removing copyright or proprietary notices
- Modifying or creating derivative works for redistribution
User Content
By submitting comments, reviews, or other content to the Site, you grant us a non-exclusive, royalty-free, perpetual, irrevocable, and fully sublicensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content throughout the world in any media.
6. Limitation of Liability
To the fullest extent permitted by applicable law, Friendly Earth Pet and its owners, employees, agents, and affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from:
- Your access to or use of or inability to access or use the Site
- Any conduct or content of any third party on the Site
- Any content obtained from the Site
- Unauthorized access, use, or alteration of your transmissions or content
- Reliance on information provided on the Site
In no event shall our total liability to you for all claims exceed the amount you paid us, if any, during the twelve (12) months prior to the event giving rise to the liability.
7. Disclaimer of Warranties
The Site and all products, content, and services provided through it are provided on an "AS IS" and "AS AVAILABLE" basis without warranties of any kind, either express or implied.
We do not warrant that:
- The Site will function uninterrupted, secure, or available at any particular time or location
- Any errors or defects will be corrected
- The Site is free of viruses or other harmful components
- The results of using the Site or our products will meet your expectations
8. Indemnification
You agree to defend, indemnify, and hold harmless Friendly Earth Pet and its owners, employees, agents, and affiliates from and against any and all claims, damages, obligations, losses, liabilities, costs or debt, and expenses (including but not limited to attorney's fees) arising from:
- Your use of and access to the Site
- Your violation of any term of these Terms
- Your violation of any third-party right, including without limitation any copyright, property, or privacy right
- Any claim that your content caused damage to a third party
9. Governing Law and Jurisdiction
These Terms shall be governed and construed in accordance with the laws of the State of Oregon, United States, without regard to its conflict of law provisions. Any dispute arising from or relating to these Terms or your use of the Site shall be subject to the exclusive jurisdiction of the state and federal courts located in Portland, Oregon.
10. Changes to Terms
We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will try to provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.
By continuing to access or use our Site after those revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, please stop using the Site.
11. Termination
We may terminate or suspend your account immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms.
Upon termination, your right to use the Site will immediately cease. If you wish to terminate your account, you may simply discontinue using the Site or contact us to request account deletion.
12. Third-Party Links
Our Site may contain links to third-party websites or services that are not owned or controlled by Friendly Earth Pet. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services.
You acknowledge and agree that Friendly Earth Pet shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods, or services available on or through any such websites or services.
13. Entire Agreement
These Terms constitute the entire agreement between you and Friendly Earth Pet regarding the use of the Site and supersede any prior agreements between you and us relating to your use of the Site.
14. Contact Information
If you have any questions about these Terms, please contact us:
Friendly Earth Pet
Email: hello@friendlyearthpet.com
Website: friendlyearthpet.com
Thank You
Thank you for taking the time to read our Terms of Service. We're committed to being transparent and fair in all our dealings. If anything is unclear, please reach out—we're happy to help.