Friendly Earth Pet ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website friendlyearthpet.com (the "Site") and make purchases from our store.
Quick Summary
- We only collect information necessary to process orders and communicate with you
- We never sell your personal information to third parties
- Your payment information is handled securely by Stripe
- You can unsubscribe from emails at any time
1. Information We Collect
Personal Information
We may collect personal information that you voluntarily provide to us when you:
- Place an order (name, email address, billing/shipping address)
- Sign up for our newsletter (email address)
- Contact us with questions or feedback
- Participate in surveys or promotions
Payment Information
All payment processing is handled by Stripe, a PCI-compliant payment processor. We do not store your credit card numbers, bank account details, or other payment information on our servers.
Automatically Collected Information
When you visit our Site, we automatically collect:
- IP address and browser type
- Pages visited and time spent on the Site
- Referring website or search terms
- Device information
2. How We Use Your Information
- Order Processing: To process and fulfill your orders
- Communication: To respond to inquiries and provide support
- Marketing: To send newsletters (only with your consent)
- Analytics: To improve our services
- Security: To detect and prevent fraud
3. How We Disclose Your Information
We may share your information with:
- Stripe: Payment processing
- Email Service Providers: Newsletter delivery
- Hosting Provider: Website hosting
We do not sell your personal information to third parties.
4. Security Practices
- SSL Encryption on all pages
- Secure hosting with firewalls
- Regular security updates
- Limited employee access to customer data
5. Your Rights
- Request a copy of your data
- Request corrections to your information
- Request deletion of your data
- Unsubscribe from marketing emails
Contact: hello@friendlyearthpet.com
6. Contact Us
Friendly Earth Pet
Email: hello@friendlyearthpet.com
Website: friendlyearthpet.com